privacy-policy

PRIVACY STATEMENT

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.


SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Weekly Flowers 5303 Canotek Road, Unit 3, Ottawa, ON, K1J 9M1, Canada


SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Weekly Flowers

[Re: Privacy Compliance Officer]

[5303 Canotek Road, Unit 3, Ottawa, ON, K1J 1A5, Canada]

 

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List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
Customer reviews

Christina M.

12/26/2023

The staff at weekly fowers were amazing when I ordered flowers for my mom's celebration of life. Outstanding customer service! Highly recommend them!

Jill R.

12/20/2023

Every time I have placed an order with Weekly Flowers I have been more than satisfied. Their service is personal, prompt and expert.

Joyce D.

12/19/2023

Weekly Flowers is an absolutely great place to get your flowers and plants. They deliver on time and with a smile!! Plus, the cut flowers last up to a month!! In addition, the arrangements are just what you ask for and more! Thank you all who work at Weekly Flowers for making my friends, family, and me happy!

Regina L.

10/20/2023

We received wonderful service and beautiful arrangements for a family wedding. We are very happy to recommend Tammy and her team, outstanding job.

Christine H.

01/20/2023

Always beautiful! Never dissapointed! Truly appreciate being able to count on you guys to provide gorgeous flower arrangements!!

Faten S.

02/03/2023

Excellent service, highly recommended. Delivery in no time and the most important part was that the flowers I have ordered were so Fresh and the bouquet was lovely.

John P.

11/07/2022

My go to flower shop! The staff at Weekly Flowers ALWAYS go above and beyond. Bouquets are spectacular, and they convey the excitement and emotions perfectly. Last week Tammy was super helpful while I was selecting a gift for my 26th anniversary. Weekly is MY flower shop!

Wilson W.

10/24/2022

I contacted Weekly Flowers for a missed birthday situation, and I'm so happy I did! Chelsea and the gang took incredible care to provide my special someone with a beautiful arrangement of flowers and cake combo that helped take some of the heat off my blunder. All of the flowers were fresh, bright, and beautifully designed and everyone was raving about how moist and tasty the cake was! It was a pretty great feeling and I'm tempted to "miss" more occasions in the future just so I can make up for it with ultimate cake & flower combos from Ottawa Weekly Flowers.. but in all seriousness, thanks Chelsea et al for the excellent communication/instructions and awesome save.

Charlie R.

10/14/2022

Best place around for your fresh cut flower needs. The Staff are awesome and so welcoming.

Chelsea

10/14/2022

François and Peter are superb floral designers. They always arrange the most beautiful arrangements. Weekly Flowers always goes above and beyond. Their customer service is exceptional and even when I forget and need a last minute floral delivery, they have NEVER let down. My go to florist! Can’t recommend them enough. Keep up the great works guys!

Lorraine L.

12/20/2021

We have been clients of this floral shop for quite a few years and have always been served promptly and with courtesy. The staff is helpful and knowledgeable and we are very happy with our working relationship with this company. The quality of their products is amazing and lasts for a long time and the arrangements that do not require any upkeep are always tastefully done and striking. I highly recommend this company to anyone who has high standards when shopping for flowers, plants and other floral arrangements. You will not be disappointed if you chose to deal with these folks!!!!

Sandy L.

12/03/2021

Absolutely love the service I received, super understanding to what I needed, very attentive to my needs, it was my daughters birthday and wanted to surprise her at work!!!!! the vase arrangement couldn't have been any better!!, her co workers wanted to know what florist it came from!!! I will be a long time customer of WEEKLY FLOWERS for all my floral needs. Thank you for making her Birthday a big surprise at work!!!!! highly recommended!!!

Trish

12/13/2021

What a lovely experience with ordering flowers from WEEKLY FLOWERS. Chelsea was beyond caring & helpful and really went out of her way to find just the right thing…. With patience! Look no further for great customer service.

Tara G.

12/03/2021

Their customer service is exceptional!! Chelsey and Peter were extremely pleasant, professional & a delight to work with. They helped me out with a last minute arrangement for my aunt’s funeral and it was gorgeous. I highly recommend them.

Shannon D.

04/13/2021

Just wanted to let you know that my mom was so very pleased with her flowers and bear. We were both in tears and she told me that your delivery guy was super! We both shed tears as we’ve been so far away for so long and I quote “these are the best flowers I’ve ever received “ So thank you from the bottom of my heart for making an old lady’s birthday extra special especially when I can’t be there to celebrate with her!

V LaManna

12/07/2020

The birthday flowers for my mom’s special birthday was absolutely mind blowing -> Creme du la Creme floral designers (Francois & Peter) just Stunning! The delivery was excellent too! I always recommend Weekly Flowers to my family & friends in Ottawa! Quality & price are grrrreat! Superb customer service. Love the store and I can’t wait to order my Christmas flowers ordered soon too!

doris f.

12/04/2020

Excellent customer service as usual. Flowers when received were a big hit!

Brian R.

12/04/2020

We were very happy with the variety, colours and health of our bouquet! Lovely job of flower delivery in Ottawa.

Angela B.

12/04/2020

Have been ordering my Christmas arrangements for family in Ottawa from Weekly Flowers for years now. Excellent quality, delivery and outstanding customer service. My family is always very happy with their gifts.

Liliane M.

12/01/2020

I always enjoy coming to Weekly Flowers Ottawa to order various arrangements, sometimes for friends but at this time, for my own outdoor planters and lamp posts. The Christmas season is certainly my favorite! The staff is super friendly, helpful and efficient. For me, it's like coming to visit family when I come to Weekly Flowers Ottawa. The bonus is that my planters (and one for my daughter-in-law's birthday) will be delivered to my home in Rockland! That's huge for me as they would not fit in my vehicle. Life is good! I can always rely on Weekly Flowers Ottawa. Thank you to your Team

Silvano M.

06/22/2020

These Roses were absolutely lovely. They must be one of most beautiful roses I have ever received . Great Job. We will be ordering with you in the future.