Local deliveries - delivering 7 days a week
Same-Day Delivery: Every arrangement is personally hand-delivered by an industry professional, and, in most cases, can arrive the same day you place your order. If you order before 2:00 pm in Ottawa and the surrounding area, we can typically deliver the flowers the same day Monday through Friday. For orders going outside of our local delivery area, we may require the order to be placed by 12:00 pm for same-day delivery. For same day service on Saturday and Sunday please order by 12:00 pm.
Specific Times: For an additional charge we can often guarantee delivery within a 1-2 hour time frame. Although normally we are able to deliver within four hours on most orders. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.
Delivery Times: Normal delivery times are 9am-4pm daily for orders going to a business, 6pm to 9pm for orders to residences.
Funeral Homes: These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the postal code or exact address of the funeral home we will look it up for you. We normally contact the funeral home to verify the time of the visitation and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual visitation we will deliver to the visitation per the funeral home instructions.
If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return, such as with a neighbour.
Incorrect Addresses: If the recipient's address is incorrect and delivery was attempted to the address, there will be a addional deliver fee charged to pay for the second delivery. Weekly Flowers is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Cancelling an Order: Same-day orders are processed immediately, and usually cannot be changed. For more details please contact the store immediately.
Recipient May be Contacted: For daytime deliveries, we will contact the recipient to ensure s/he will be home to accept the delivery. If we are unable to reach someone we will leave a message asking for them to call us back to organize a convenient time for us to deliver. If we do not hear from the customer we will send the parcel with the evening deliveries.
Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves.
Recipient Delivery Refusal: If a recipient refuses to accept a delivery, the parcel will be returned to the store where you can come and pick it up or arrange an alternate delivery. No refunds are given.
Shop Now, Deliver Later: Some occasions catch you by surprise but others are on your calendar months in advance. To help you plan ahead, we offer you the ability to place your order months in advance of the occasion, for no additional charge. Just select the delivery date at checkout, let us know when you'd like the gift to be delivered, and then sit back let us take care of the rest.
Substitution Policy
Fresh Flowers: Weekly flowers is committed to delivering your important emotional sentiments on time and as fresh and beautiful as possible. Because of the nature, seasonality, and regional availability of flowers it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations. In single-variety arrangements the variety will take precedence over color. For instance, if an order is for yellow daisies, they will substitute another color of daisies, not another yellow flower.
Plants: For green and blooming plants, similar plants may be substituted of equal or greater value. For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color. Containers for plants will be as close as possible.
Gift Baskets: Substitutions within a basket may be made with items of greater or equal value if necessary to guarantee freshness and timely delivery.
Substitutions for Special Occasions: Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.
Joyce D.
12/19/2023
Weekly Flowers is an absolutely great place to get your flowers and plants. They deliver on time and with a smile!! Plus, the cut flowers last up to a month!! In addition, the arrangements are just what you ask for and more! Thank you all who work at Weekly Flowers for making my friends, family, and me happy!
Wilson W.
10/24/2022
I contacted Weekly Flowers for a missed birthday situation, and I'm so happy I did! Chelsea and the gang took incredible care to provide my special someone with a beautiful arrangement of flowers and cake combo that helped take some of the heat off my blunder. All of the flowers were fresh, bright, and beautifully designed and everyone was raving about how moist and tasty the cake was! It was a pretty great feeling and I'm tempted to "miss" more occasions in the future just so I can make up for it with ultimate cake & flower combos from Ottawa Weekly Flowers.. but in all seriousness, thanks Chelsea et al for the excellent communication/instructions and awesome save.
Chelsea
10/14/2022
François and Peter are superb floral designers. They always arrange the most beautiful arrangements. Weekly Flowers always goes above and beyond. Their customer service is exceptional and even when I forget and need a last minute floral delivery, they have NEVER let down. My go to florist! Can’t recommend them enough. Keep up the great works guys!
Lorraine L.
12/20/2021
We have been clients of this floral shop for quite a few years and have always been served promptly and with courtesy. The staff is helpful and knowledgeable and we are very happy with our working relationship with this company. The quality of their products is amazing and lasts for a long time and the arrangements that do not require any upkeep are always tastefully done and striking. I highly recommend this company to anyone who has high standards when shopping for flowers, plants and other floral arrangements. You will not be disappointed if you chose to deal with these folks!!!!
Sandy L.
12/03/2021
Absolutely love the service I received, super understanding to what I needed, very attentive to my needs, it was my daughters birthday and wanted to surprise her at work!!!!! the vase arrangement couldn't have been any better!!, her co workers wanted to know what florist it came from!!! I will be a long time customer of WEEKLY FLOWERS for all my floral needs. Thank you for making her Birthday a big surprise at work!!!!! highly recommended!!!
Shannon D.
04/13/2021
Just wanted to let you know that my mom was so very pleased with her flowers and bear. We were both in tears and she told me that your delivery guy was super! We both shed tears as we’ve been so far away for so long and I quote “these are the best flowers I’ve ever received “ So thank you from the bottom of my heart for making an old lady’s birthday extra special especially when I can’t be there to celebrate with her!
V LaManna
12/07/2020
The birthday flowers for my mom’s special birthday was absolutely mind blowing -> Creme du la Creme floral designers (Francois & Peter) just Stunning! The delivery was excellent too! I always recommend Weekly Flowers to my family & friends in Ottawa! Quality & price are grrrreat! Superb customer service. Love the store and I can’t wait to order my Christmas flowers ordered soon too!
Liliane M.
12/01/2020
I always enjoy coming to Weekly Flowers Ottawa to order various arrangements, sometimes for friends but at this time, for my own outdoor planters and lamp posts. The Christmas season is certainly my favorite! The staff is super friendly, helpful and efficient. For me, it's like coming to visit family when I come to Weekly Flowers Ottawa. The bonus is that my planters (and one for my daughter-in-law's birthday) will be delivered to my home in Rockland! That's huge for me as they would not fit in my vehicle. Life is good! I can always rely on Weekly Flowers Ottawa. Thank you to your Team
Silvano M.
06/22/2020
These Roses were absolutely lovely. They must be one of most beautiful roses I have ever received . Great Job. We will be ordering with you in the future.